Mobile Phones & Applications

Error retrieving information from server.[RPC:S-5:AEC-0] For Android

How to solve the following error message in Google Play Store worked for Android tablet. The error prevented you from downloading games and apps and solved it for my friend so hopefully will for you!

 

Error retrieving information from server.[RPC:S-5:AEC-0]

 

Here’s what I’ve found:

1.Go into SETTINGS
2.Then select Apps (select the ‘ALL’ tab)
3.Select ‘Google Framework Services’ and Clear Data (please only clear data; Do not delete Google Services Framework completely)
4.Select Google Play and Clear data there too ( the same process as above)

5.Reset your tablet by switching on and off

 

Hope this worked!

Nerd

I am the Nerd.

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